Mumbai, January 22, 2026: Blue Dart has expanded its inclusive workforce by onboarding more than 200 Persons with Disabilities (PwDs) across full-time, mainstream roles in its operations and support functions. The employees are now engaged across sorting centres, customer experience teams, warehousing operations, and last-mile support services.
The hiring milestone reflects Blue Dart’s long-term commitment to equal opportunity, sustainable livelihoods, and workplace dignity. The initiative focuses on integrating PwDs into core business functions rather than limiting inclusion to symbolic or peripheral roles.
To support seamless integration, Blue Dart has partnered with ecosystem enablers including Sarthak Educational Trust. These partnerships have enabled skill development, accessible recruitment processes, workplace assessments, infrastructure alignment, and ongoing on-the-job support for new hires.
Balfour Manuel, Managing Director, Blue Dart, said, “For us, inclusion is not a programme – it is a principle. True progress begins only when everyone has the opportunity to participate and belong. Every individual brings distinct strengths and perspectives, and when Persons with Disabilities join us in mainstream roles, they are not being accommodated at the margins – they are shaping the core of our business. We are creating pathways to confidence, independence and dignity, backed by clear goals and measurable outcomes. At Blue Dart, inclusion is deliberate, accountable, and central to the way we move forward.”
As part of the initiative, Blue Dart has implemented sensitisation workshops, sign language training, customised workplace adaptations, and role-based enablement frameworks to ensure employees are equipped and empowered to succeed. The company has indicated that it plans to further expand its inclusive hiring pipeline in the coming year.
Reinforcing this approach, Beena Jacob, Chief Human Resources Officer, Blue Dart, said, “Every hire represents progress. When we integrate diverse talent into core business functions rather than symbolic spaces, we shift the focus from sympathy to merit – from accommodation to empowerment. We are proud of the inclusive culture our teams are nurturing, where every individual is respected, enabled, and valued for their potential.”
Dr. Jitender Aggarwal, Founder, Sarthak Educational Trust, added, “Blue Dart is a benchmark example of what real inclusion looks like — equal opportunity, equal dignity, and equal expectations. Their approach proves that when organisations lead with intent and empathy, society moves forward.”
Through sustained partnerships and structured inclusion practices, Blue Dart continues to strengthen its commitment to building a diverse, equitable, and inclusive workplace across its operations in India.
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