As the aviation industry evolves, ground handling and cargo services are emerging as crucial drivers of sustainability in air travel. With the rapid expansion of air traffic, there is an urgent need to reduce carbon emissions, optimize resource utilization, and integrate green technologies to align with global sustainability goals. The sector now stands at a turning point where sustainability is no longer just an option; it is a necessity.
Recognizing this shift, Air India SATS (AISATS) has been actively embedding electrification, digitalization, and renewable energy solutions into its operations. The company is committed to India’s ambitious decarbonization targets, introducing innovative solutions such as AeroWash robotic aircraft cleaning systems, solar-powered infrastructure, and the electrification of ground support equipment (GSE) to enhance operational efficiency while significantly reducing environmental impact.
At the helm of these efforts is Mr. Ramanathan Rajamani, CEO of AISATS, whose expertise in aviation engineering, ground handling, and logistics is steering the company towards its ambitious net-zero emissions goal by 2030. Under his leadership, AISATS is not only balancing profitability with green innovation but also setting new benchmarks for sustainable airport operations.
In this interview, Mr. Rajamani shares insights into AISATS’ evolving sustainability roadmap, emphasizing the strategic importance of industry-wide collaboration in accelerating the transition toward environmentally responsible aviation. He discusses the impact of AISATS' key initiatives, the challenges of achieving net-zero emissions, and the role of emerging technologies in reshaping ground handling and cargo services for a greener future.
Read on to discover how AISATS is redefining ground handling with a strong commitment to sustainability.
Q&A
Q. As the CEO, what is your vision for the company’s sustainability strategy in the coming years, and what are your top priorities for driving this forward?
A. Our sustainability strategy is multifaceted and ambitious, aiming for nothing less than achieving net-zero emissions by 2030. This commitment is deeply ingrained in our operational philosophy and investment decisions.
Here's how we plan to get there:
- Transitioning to Electric GSE: We're aggressively replacing our traditional ground support equipment (GSE) with electric alternatives. This includes everything from baggage tractors and pushback tugs to belt loaders. This not only reduces our carbon footprint but also minimizes noise pollution at airports.
- Renewable Energy Integration: We're exploring and implementing renewable energy solutions across our services and facilities. This includes installing solar panels on our buildings and investing in alternative energy where feasible. We're also looking at every facet within our operations (no matter how big or small) that could be better served with green solutions.
- Sustainable Technology Adoption: We're committed to identifying and integrating new sustainable technologies into our operations. Our robotic aircraft exterior cleaning service – Aerowash is one example of how we have introduced an innovative and sustainable alternative to traditional cleaning methods that have optimized our airport operations. Similarly, we are exploring more efficient equipment, innovative waste management solutions etc. to make our services more sustainable.
- Digitalization for Optimization: We're digitizing our processes to optimize ground operations. This includes using data analytics to improve efficiency, optimize our resources and minimize waste. We're also implementing digital tools that allow us to track our sustainability performance and identify areas of improvement. This data-driven approach helps us make informed decisions and continuously improve our sustainability efforts.
Q. AISATS has implemented several successful sustainability initiatives. Which of these has had the biggest impact, and how do you plan to build on these successes? What measurable reductions in carbon emissions and cost savings have you observed?
A. At AISATS, we are actively implementing various sustainability initiatives across our stations. Our focus is on tangible changes that make a real difference. These include:
- AeroWash, our robotic aircraft exterior cleaning system: Aerowash has delivered unparalleled environmental benefits. Since its launch, it has saved approx. 5.1 million litres of water annually, reduced close to 38,000 tonnes of CO₂ emissions, saved approx. 14,000 tonnes of ATF (for airlines) and improved aircraft turnaround times significantly ensuring that airlines operate more efficiently.
- Solar-Powered Passenger Boarding Ramps: our solar-powered air-conditioned passenger boarding ramps (built indigenously) has not only enhanced passenger convenience but also eliminated the need for fuel-intensive ambulifts for wheelchair-bound travellers. These ramps have enhanced the passenger boarding experience by allowing all passengers to board the plane in an inclusive and dignified manner while also contributing to our sustainability goals.
- Electric Ground Support Equipment (GSE): As I mentioned before, electrifying our GSE fleet is a top priority. We're steadily replacing diesel-powered equipment with electric alternatives, including baggage tractors, pushback tugs, and belt loaders. This significantly reduces emissions and noise pollution on the ramp.
- Business Class Electric Tarmac Coaches: our business class tarmac electric coaches at Delhi (exclusively for first class and business class passengers) are the first-of-their-kind in India that boast premium amenities like plush seating, ample legroom, air conditioning etc. for ultra-comfort and seamless transport between the terminal gate and the aircraft door. These electric coaches are aligned with our sustainability initiatives to reduce our carbon footprint. Through this service we have transformed the luxury air travel experience and set an example for the industry that luxury and sustainability are not mutually exclusive offerings. We can have both.
- Solar-Powered Cool Dolly: the solar-powered AISATS Cool Dolly addresses a critical need in temperature-sensitive cargo transportation. Its unique triple sourced power system allows it to operate on a solar battery, commercial power supply or a petrol generator, making it the most versatile and eco-friendly solution in the Indian market. This innovation demonstrates our dedication to providing value-added services that benefit our airline partners and contribute to more sustainable airport operations.
- These are just some of the initiatives we've successfully implemented to make our services more sustainable. Aerowash has had the biggest impact in helping our client airlines reduce their carbon footprint and we have been awarded the International Green Apple Environment Award 2024 for providing this service. Such recognitions show that our commitment to sustainability is a core part of our growth strategy, and we are invested in new technologies and processes to reach our sustainability goals.
Q. What are the key sustainability initiatives AISATS plans to implement in the next 2-3 years, and how do they align with India’s decarbonization goals for the aviation sector? What milestones are you targeting in this journey?
A. Over the next two to three years, AISATS is set to accelerate its sustainability transformation by expanding its electrification efforts, strengthening renewable energy adoption, and leveraging AI for resource optimization. These efforts align closely with India’s National Green Aviation Policy and broader Net Zero commitments. Our foremost priority is the complete electrification of our Ground Support Equipment (GSE) fleet. With approx. 30% of our fleet already transitioned to electric and hybrid models, we aim to increase this to 60% by 2027 and achieve 100% electrification by 2028. This shift will significantly reduce airport-level carbon emissions and drive cost efficiencies across our operational hubs.
Another major focus area is renewable energy integration. We are looking to install solar panels at all major AISATS facilities in the near future, that could lead to an approx. 30% reduction in total facility energy consumption. This will ensure that key operational hubs are powered by clean energy, reinforcing our commitment to sustainable airport operations. Additionally, we are investing in AI-powered cargo and logistics management to enhance efficiency in energy usage. By deploying machine-learning-based optimization for cold chain logistics, we will ensure precision-controlled storage for perishable exports, reducing energy waste and improving supply chain resilience.
Q. AeroWash is a key part of AISATS’s sustainability efforts, with noticeable benefits so far. What has been the overall impact of the technology, and how do you envision it evolving in the future? Are there any plans for further development or expansion?
A. AeroWash has become a key sustainability initiative for AISATS, delivering significant environmental and operational benefits. Its impact has been substantial at Delhi airport, and we have recently introduced this service at Bangalore and Hyderabad.
We have received a lot of interest from airlines who would like to utilize Aerowash for their aircraft cleaning needs. AISATS is the first ground handler in the world to provide this next-gen aircraft cleaning solution to its clients and we are exploring how we can expand this service offering to locations outside India.
Q. What are some of the innovative approaches AISATS is considering for future infrastructure development to minimize environmental impact, and how will AISATS measure the success of its 'smart infrastructure' approach in reducing its environmental footprint, both now and in the future?
A. AISATS is revolutionizing airport operations through a comprehensive smart infrastructure strategy that combines automation, artificial intelligence, and sustainable technologies. At the heart of this transformation are the Multi-Modal Cargo Hub (MMCH) at Noida International Airport and Bangalore Logistics Park at Kempegowda International Airport, which represent next-generation cargo handling and logistics facilities designed for optimal efficiency and minimal environmental impact.
These smart facilities will be crucial in reducing our carbon footprint (and those of our customers) as they will bring efficiency and optimization to our services and facilities by leveraging technology, data and analytical insights. But beyond that, we want to stay at the cutting edge of technology to introduce newer, greener solutions that make air cargo a responsible choice for this nation’s logistics providers.
Success measurement framework:
- Environmental Impact: Comprehensive tracking of carbon footprint reductions, energy savings, and resource conservation
- Operational Excellence: Analysis of cargo processing speeds, baggage handling efficiency, and logistics optimization
- Financial Performance: Evaluation of cost savings from reduced resource consumption and improved asset utilization
- Innovation Metrics: Assessment of technology adoption rates and performance improvements in automated systems
Q. How is AISATS working with airline partners to integrate green initiatives into their operations, and what are some successful examples of these collaborations?
A. AISATS has developed a collaborative ecosystem that transforms traditional airline operations into sustainable, future-ready systems. Their partnership approach extends beyond simple service provision to create integrated solutions that benefit the entire aviation value chain.
The AeroWash robotic cleaning system, deployed at major hubs in Delhi, Bengaluru and Hyderabad exemplifies this collaborative spirit. This innovation addresses multiple challenges simultaneously: reducing water consumption, improving aircraft efficiency, and decreasing aircraft ground time. Airlines benefit from reduced turnaround times while contributing to environmental conservation.
In the cargo sector, the Cool Dolly technology has redefined temperature-sensitive transportation. By integrating solar power with advanced refrigeration systems, this solution maintains precise temperature control avoiding temperature incursions even in the most extreme weather conditions. This innovation particularly benefits airlines handling pharmaceutical shipments and perishable goods, ensuring product integrity while reducing operational costs.
Our Workshop Management System represents a sophisticated approach to equipment maintenance. We work with our external partners at the airport to provide exceptional maintenance support for their equipment, including strategic spare part management and proactive maintenance. The system's maintenance capabilities prevent unnecessary waste of resources and extend equipment lifespan.
Q. What progress has AISATS made in establishing industry-wide sustainability standards, and what role is it playing in fostering international collaboration? Additionally, what message would you share with other industry stakeholders to join in advancing these global sustainability efforts?
A. AISATS has emerged as a pioneering force in establishing sustainable aviation practices, creating benchmarks that influence industry standards globally. Our approach combines technological innovation with practical implementation, demonstrating that environmental responsibility and operational excellence can coexist.
The company's innovative aircraft cleaning technology has redefined aircraft exterior washing standards across the industry. This innovation not only conserves water but also improves aircraft performance, setting new expectations for sustainable aircraft cleaning practices. The success of this technology has prompted other aviation service providers to explore similar water-conservation initiatives.
By building strategic partnerships with sustainable technology leaders within the aviation industry, AISATS has created a knowledge-sharing network that accelerates the adoption of sustainable practices. This collaboration brings global environmental expertise to Indian aviation, creating a model for international cooperation in sustainable aviation.
Q. How do you ensure that sustainability initiatives are not only environmentally beneficial but also financially sustainable in the long term, and how do you measure the ROI of these initiatives?
A. Sustainability isn't just the right thing to do; it's the smart thing to do. It's not just about minimizing our environmental impact; it's about maximizing our business potential. Today's passengers, particularly younger generations, are increasingly conscious of the environmental and social impact of their choices. They actively seek out and prefer businesses that demonstrate a genuine commitment to sustainability. By prioritizing sustainable practices, we're not only meeting this growing demand for our customer airlines but also helping them build stronger customer/passenger loyalty.
Sustainability isn’t a cost to us, it’s an investment. We see real financial benefits from these initiatives in the long term through optimized operational efficiencies, reduced workloads, lower consumption of resources and utilities. Embracing sustainability often requires us to think outside the box and find innovative solutions. This can lead to the development of new products, services, and processes that can drive growth and create a competitive advantage.
Q. How do you plan to engage all stakeholders, including passengers, in your sustainability journey, and what strategies will you use to raise awareness about sustainable aviation while encouraging responsible travel choices?
A. AISATS has developed a comprehensive stakeholder engagement strategy that transforms sustainable aviation from an organizational initiative into a collaborative movement. This approach encompasses both technological solutions and behavioural change initiatives.
As India’s premier ground handler, we are aware of how operations have a significant impact on the overall environmental footprint of air travel. We actively support airports and airlines in achieving their sustainability goals through our innovative and green service offerings. We are also constantly exploring and adopting new technologies to make our services more sustainable. We are always thrilled when our airport and airline partners can showcase our services to passengers to shore up their sustainability credentials. Our collaborative approach brings a lot of value to our business partners, and we are happy to play this integral role in creating a greener airport eco-system.
Q. Given your extensive experience in ground handling, what are some of the most promising technological advancements you see on the horizon that could significantly impact the sustainability of airport operations?
A. AISATS's vision for future airport operations centres on transformative technologies that will revolutionize aviation sustainability. Our perspective encompasses both current implementations and emerging innovations.
Advanced Robotics and Automation: The success of AeroWash technology has demonstrated the potential of robotic systems in aviation. Future developments include:
- Autonomous ground handling equipment
- Smart baggage handling systems
Electrification and Renewable Energy: The transition to electric ground equipment represents just the beginning. Future initiatives focus on:
- Advanced battery storage systems
- Solar-powered airport infrastructure
Artificial Intelligence and Data Analytics: AI applications are expanding beyond current baggage and cargo tracking to include:
- Real-time resource optimization
- Environmental impact monitoring
Next-Generation Infrastructure: Looking ahead, AISATS anticipates:
- Integration of Sustainable Aviation Fuels (SAF) infrastructure
- Hydrogen fuel cell applications for ground equipment
This comprehensive approach to technological innovation ensures that AISATS remains at the forefront of sustainable aviation operations, driving industry transformation while delivering measurable environmental benefits.
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