Xiaomi India Expands Its Customer Accessibility Options With Sign Language Support

Bangalore, Oct 7, 2024: Xiaomi India has launched a dedicated Sign Language Support feature to bridge the communication gap for hearing and speech-impaired users, ensuring a seamless and inclusive customer experience.

Xiaomi has invested in a team of trained sign language interpreters to provide one-on-one support in both English and Hindi languages. This human-centered approach empowers users to interact effectively with Xiaomi's products and services, regardless of their communication abilities.

Customers can easily request sign language assistance by contacting Xiaomi Customer Care via WhatsApp. They will be asked to select their preferred time slot for a virtual consultation. Once confirmed, a video link will be shared for the scheduled session.

The sign language support service is available 365 days a year, from 9:00 AM to 6:00 PM, Monday to Sunday. The dedicated team of interpreters is ready to assist customers with inquiries, order-related questions, and technical support.

This new sign language feature service is one of the company’s latest endeavours to provide accessibility features.