SpiceJet Launches Sign Language Initiative For Cabin Crew To Help Passengers With Hearing Impairments

Gurugram, May 31, 2024: No-frills carrier SpiceJet on Friday announced launching an initiative under which its cabin crew on select flights will be trained in sign language to help passengers with hearing impairments.

This training will enable the airline's crew to effectively communicate with passengers with hearing loss during their travels, the company said in a press release.
Significantly, May 31 is observed as International Cabin Crew Day globally.

"Our trainers and cabin crew have received basic sign language training with the help of the Noida Deaf Society (NDS)," Debojo Maharshi, Chief Business Officer, SpiceJet, said.

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“At SpiceJet, we are committed to providing a comfortable and convenient travel experience for every passenger. Our cabin crew plays a vital role in this mission, and by equipping them with sign language skills, we are bridging the communication gap and ensuring a more inclusive journey for all. This initiative embodies the spirit of International Cabin Crew Day, where we celebrate the dedication and care provided by our cabin crew members,” Debojo said.

The airline said the initiative is part of SpiceJet’s broader efforts to ensure that every passenger feels valued and supported throughout their journey. By equipping its cabin crew with the ability to communicate in sign language, the airline is taking a significant step towards enhancing the accessibility of our services and fostering a culture of inclusivity.