Program Management:

• S(he) will be responsible for planning and managing technology development and implementation aspects for smooth functioning of the program.
• Manage the delivery of all the workstreams – Product, Engineering, Partnership, Implementation etc.
• Keep a track of key milestones/deliverables and anticipate issues that need resolution and ensure that the overall effort is on the path to success and call out potential threats and dangers, and drive resolution in a timely manner.
• Be the first point to manage any interactions and escalations for State and Jhpiego.

Government Partner Engagement:

• Liaison with the State, implementation, technical teams and PMU to streamline operations of the technology.
• Provide programmatic updates and guidance on next steps of the program.
• S(he) will also be responsible for evangelising the program to a larger ecosystem for wider adoption.
• Overall responsibility to ensure effective and efficient IT Operations Support Unit team
• Responsible for all deliverables and milestones including performance testing & optimization 
• Lead will be responsible for preparing monthly/quarterly progress reports for IT Operations Support Unit
• Manage technical resources, gap assessment (both technical and operational), resource estimation and implementation of IT and MNH program requirements
• Responsible for managing stakeholders for the identification of requirements and issue resolution
• Responsible for end-to-end delivery of the project (esp. As it relates to MNH applications)
• Responsible for coordination, appraisal and review with all stakeholders for implementation of the project
• Coordination with other assigned stakeholders for capacity building, gap assessment, requirement gathering etc. to meet the user's requirements
• Assist in the adaptation of new technologies and best practices suitable for the project
• Documenting challenges in the project and suggesting the most feasible solution
• Maintaining change logs and ensuring appropriate testing of applications prior to release.
• Monitoring utilisation and bugs in applications.
• Responsible for delivery of relevant project documents
• Ensuring adequate knowledge management, transfer and capacity building within Govt.
• Execute Activities assigned by Jhpiego

• Detail-oriented in program planning & execution including scope & requirements management, collaboration with partners, communications plans, & risk management etc.
• Excellent writing and presentation skills (ability to communicate complex ideas in a meaningful way).
• Excellent client relationship and expectation management skills.
• Strong interpersonal skills and comfortable leading without authority.
• Rigorous Program Monitoring, Reporting & escalation to steering committee.

• Tech/BE (Computer Science) / M.Tech /MCA
• Minimum 5 years of experience in IT consulting, project management IT development & IT implementation projects. Out of which 3 years of experience working for government clients
• Good to have: Experience in Health-related IT consulting, IT development or IT implementation projects.