• Research and Analysis: Conduct thorough research and analysis to understand the needs and challenges of the NGO and the communities it serves. Identify opportunities where technology can make a positive impact and contribute to social good.
• Solution Design: Collaborate with the NGO and stakeholders to design innovative technology solutions on Frappe framework, that address the identified challenges.
• Product Development: Take ownership of the technology solution development process. Work closely with the technology team of Dhwani to develop the technology product.
• Product implementation: Work with the NGO’s team to ensure smooth implementation and integration of the solution.
• Project Management: Manage the technology projects throughout their lifecycle, including defining project scope, creating project plans, setting milestones, and monitoring progress. Coordinate with cross-functional teams, track project timelines, and ensure timely delivery of high-quality solutions.
• User Training and Support: Provide training and support to the NGO staff and end-users to ensure they can effectively utilize and maximize the benefits of the implemented technology solutions. Offer technical assistance and troubleshoot any issues that may arise.
• Documentation: Maintain comprehensive documentation of the technology solutions, including technical specifications, user manuals, and project documentation. Ensure proper version control and knowledge transfer to enable sustainability and future enhancements.
• Communication and Reporting: Communicate progress, achievements, challenges, and recommendations to the NGO's management and stakeholders regularly. Prepare reports and presentations to showcase the impact of the technology solutions and share key learnings.
• Ethical Considerations: Pay attention to ethical considerations when designing and implementing technology solutions, ensuring privacy, data protection, inclusivity, and accessibility

• Driven by a passion for making a meaningful impact in the social sector
• Familiarity with basic technology terms such as UI, frontend, backend, DBMS, dashboards, and open source
• Highly intuitive and quick to grasp concepts, with the ability to ask insightful questions
• Ability to manage multiple stakeholders
• Ability to work under minimal supervision
• Effective communicator skilled at translating technical concepts to non-technical stakeholders,
• Strong written and verbal communication abilities
• Willingness to travel to the beneficiary location, in case required
• Proficiency in basic data analysis and management tools like Excel/Power BI and GDS would be desirable

Job Location: 

• The first 10-15 days would involve in-office training on aspects of technology project management (drafting a user flow, establishing linkages, requirement gathering, others) and different technology solutions offered by Dhwani, especially Frappe. 
• The fellow will be placed in an NGO in Delhi and Hyderabad location, with quarterly travel to our Gurgaon office. 
• The fellows will be responsible for their own boarding and lodging expenses.