Under the direct supervision of the SBC Specialist the UN Volunteer will undertake the following tasks:

Development and implementation of digital innovation strategy

Review existing literature, synthesize global and in-country experiences on the use of digital innovation strategies for SBC

Develop a draft digital strategy for SBC; scope the digital tools and solutions most relevant for adaptation to the digital innovation, identify and explore partnerships for digital solutions for SBC

Support the use of the U-Report platform for SBC initiatives, including online surveys and promotion.

Support the management of the SBCC Alliance’s social media platforms through development of posts, tweets etc. (Facebook, Twitter and Instagram).

Assist in organizing meetings with UNICEF’s internal and external stakeholders to learn from and leverage partners’ for adoption/implementation of the digital innovation strategy encompassing key priorities, ensure the strategy is cognizant of UNICEF’s agenda of reaching the last mile

Assist in the roll out of the digital innovation strategy – which may include but is not limited to planning, execution, liaising with internal and external stakeholders, monitoring the roll out in close coordination with SBC and programme colleagues

Support SBC staff in accelerating the delivery of development and humanitarian programmes for children through innovative digital solutions and partnerships, with a commitment to government systems strengthening and sustainability.

Develop and manage IoGT India

Work in close collaboration with SBC and programme colleagues, IoGT Regional Team, to develop and coordinate the implementation/ implement IoGT India

Learn the IoGT content management system, build the capacity of relevant colleagues to support with implementation, adapt the IoGT monitoring and evaluation plan for India

Work in close collaboration with IoGT regional team and SBC Specialist to develop and implement IoGT Promotion Strategy and Launch Plan ensuring that it meets IoGT guidelines

Scope partnerships for the promotion and use of IoGT India

Work with ROSA Team , SBC Specialists and colleagues to ensure promotional, partnership, localization, IoGT Content Calendar and User Engagement Calendar are developed and implemented

In collaboration with colleagues sets-up IoGT M&E plan, report regularly to key partners using technical report quarterly/six monthly, Monitor and evaluate usage of IoGT and understand incentives and constraints involved between high-level users and low-level users

Establish and maintain clear documentation on IoGT India implementation and operations using corporate KM tools (ECM, SharePoint, Yammer etc.) including leading on the documentation of IoGT achievements through blogs and articles on UNICEF/partners/national/international press websites.

Furthermore, UN Volunteers are required to:

Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

Reflect on the type and quality of voluntary action that they are undertaking, including participation in ongoing reflection activities;

Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;

Promote or advise local groups in the use of online volunteering, or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible.

Practical experience in reviewing and translating content from English to Hindi

Relevant experience of using digital tools for community mobilization and engagement

Experience with a high-level communications campaign across multiple mediums, with national brand recognition.

Experience gathering and giving end-user feedback to the development of software applications.

Understanding of community-based channels of influence, community-based communication and development, human-centered design methods.

Experience working with community-based organizations.

Experience engaging with political structures, civil society pressure groups, and other channels of national influence.

Good interpersonal, networking and communication skills.

Willingness to contribute and work as part of a team.

Respect for diversity and adaptability to other cultures, environments and living conditions

Previous experience as a volunteer and/or experience of another culture, (i.e. studies, volunteer work, internship) would be highly regarded.

Languages

English, Level: Fluent, Required
Hindi, Level: Fluent, Desirable

Living conditions and remarks

New Delhi and the surrounding National Capital Region is a large and bustling metropolis of some 14 million people undergoing rapid changes. The capital city is an administrative, cultural and commercial center with modern amenities and well connected by air. It is a safe place with large expatriate community drawn from embassies, UN agencies, MNCs and foreign businesses. It has short moderate winter and long hot summer.  As this is a national UN Volunteer assignment, the UN Volunteer will be responsible for arranging his/her own housing and other living essentials. This position is based in New Delhi. National UN Volunteers are part of the malicious insurance plan. National UN Volunteers are expected to be culturally sensitive and adjust to the prevailing culture and traditions.  The contract lasts for the period indicated above with possibility of extensions subject to availability of funding, operational necessity and satisfactory performance. However, there is no expectation of renewal of the assignment.  The applicable Volunteer Living Allowance is provided monthly to cover housing, utilities and normal cost of living expenses. Life, health and permanent disability insurance are included (health insurance for up to 3 dependents - except for UN Community Volunteers), as well as final repatriation (if applicable). You can check full entitlements at https://app.unv.org/calculator .  Entitlements specific to this volunteering assignment is below:  • Monthly Voluntary Living Allowance (VLA): INR 50,604.24  • Entry lump sum (one-time payment): USD 400 (equivalent in INR)  • Travel ticket when moving to duty station: USD 200 (equivalent in INR)  • Exit allowance (paid on successful completion of the assignment): INR 4217.02 for each month served  • Medical and life insurance Cigna Private Insurance   Leave entitlements:  • Annual leave: 2.5 days accrued per calendar month  • Certified sick leave: 30 days  • Uncertified sick leave: 7 days  • Learning leave: 10 working days per consecutive 12 months  • Maternity leave: 16 weeks  • Paternity leaves: 10 days    In addition to duty station specific vaccine requirements, appointments are subject to confirmation of fully vaccinated status against SARS-CoV-2 (Covid-19) with a World Health Organization (WHO)-endorsed vaccine, which must be met prior to taking up the appointment. It does not apply to UN Volunteers who will work remotely and are not expected to work on or visit UNICEF premises, programme delivery locations or directly interact with communities UNICEF works with, nor to travel to perform functions for UNICEF for the duration of their contracts.   UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.

Inclusivity statement

United Nations Volunteers is an equal opportunity programme that welcomes applications from qualified professionals. We are committed to achieving diversity in terms of gender, care protected characteristics. As part of their adherence to the values of UNV, all UN Volunteers commit themselves to combat any form of discrimination, and to promoting respect for human rights and individual dignity, without distinction of a person’s race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

Reasonable accommodation

UNICEF offers reasonable accommodation for UN Volunteers with disabilities. This may include, for example, accessible software, travel assistance for missions or personal attendants. We encourage you to disclose your disability during your application in case you need reasonable accommodation during the recruitment process and afterwards in your assignment.