1. Work with the field teams to design and implement robust monitoring and evaluation mechanisms.

2. Prepare meticulously drafted progress reports (documents and slide decks) to share with clients and donors.

3. Provide inputs to products and solutions, implementation, and BD team for improvement in programme management, and proposals/programme design, respectively.

4. Facilitate project logistics to ensure invoicing, account management (CRM), and project repositories are up to date.

5. Help Business Development team successfully retain and upsell/cross sell our clients on other products/projects.

6. Supporting AVP, Account Management in client engagement/delight by assisting in the preparation of case studies, articles, and working papers to document the impact of our programme on end beneficiaries.

7. Build MIS and pitch decks for monthly reporting to investors.

8. Support finance team during audits.

9. Identifying opportunities to improve products based on customer feedback, data analysis, and feature gaps with competitive products.
 

1. Working in teams: This role is at the intersection of different functions within the organization (implementation, communication, account management). We’re looking for a people-person who is good at working with cross functional teams.

2. Visualizing and communicating information: We need someone with exemplary written communication, an eye for high-quality document, understanding of M&E, and designing excellent slide decks.

3. Meeting deadlines: Project monitoring and evaluation is a perpetual process and reports need to be sent to clients periodically. We need someone who is efficient and meets deadlines.

4. Creating and implementing systems: M&E work needs to be structured and systemic. We want someone who can create and maintain meticulous repositories, share standardized reports like clockwork, and make sure that logistical requirements like invoicing are carried out without a hitch.

5. Excellent communication and problem-solving skills.

6. Having a business-first mindset while speaking to customers.
 

SKILLS

• Monitoring and evaluation,
• Stakeholder management