Lead on operationalising specific aspects of MER strategy by:

• Supporting the implementation of impact studies and research collaborations to enhance program quality and build the evidence base around our programs.
• Work closely with the operations team to ensure regular checks on the effectiveness of our data flow processes and systems and review them as necessary with the MER team.
• Generating reports, dashboards, and data visualisations for the program teams through Salesforce reports and dashboards, Excel tables, charts, and data visualisations.
• Designing questionnaires to support the capture of data from our customers, operationalising those questionnaires through either paper forms or online platforms and conducting analysis of the data those questionnaires produce.

Strengthen the culture of improvement across the organisation through effective cross-functional collaboration:

• Work closely with program/operations vertical to support internal teams by building capacity and providing easy to understand insights from their monitoring data and the qualitative studies to inform programmatic decisions, including case studies, data visuals, and other materials.
• Work closely with Lead, MER to generate learnings that are easy and clear to communicate and actionable to improve our internal approach and external positioning.
• Work relentlessly in the data trenches as part of the MER team.
•  Dig deep into our CRM to check, validate, and clean data. This supports MER work towards program review, evaluations, research studies etc.  
• Actively work to gain mastery of new skills, as required for the MER vertical to produce the highest quality of output.

• Advanced Excel is a must (e.g., highly proficient using pivot tables and Power Query). Hands-on experience in using statistical software (e.g., STATA/SPSS/R) would be a plus.
• Experience of producing reports from a CRM database (preferably Salesforce).
• Strong understanding of the dimensions of data quality, and experience of making measurable improvements in the data quality of organizations
• Experience of taking vague report requests and working with stakeholders to hone tightly defined report requirements.
• Attention to detail in checking analytical outputs for errors.
• Expertise in project management through effective project planning, foreseeing challenges, raising them in time and working collaboratively on mitigating them.
• Strong communication skills in articulating complex numbers in straightforward language to non-technical stakeholders
• Commitment to role model our values of Equity, Transparency, Constantly Adapt, Learn Continuously and most importantly Help Others Do Well
• Experience in oversight of rigorous evaluations and research projects, preferably including health programs would be an added advantage.

ABOUT US:

• We are creating access to eyeglasses for low-income people. Clear vision creates opportunities for increased learning, work, safety, civic participation, and quality of life.
• As a social organisation, social change motivates us first. Our focus is on advancing our mission objectives - to increase functioning, productivity, and income earning potential for our low-income people by correcting impaired vision with eyeglasses.
• We are working to transform the systemic dysfunction which has failed to deliver eyeglasses - a 700-year-old technology - to approximately 55 Crore people in India in need of vision correction.
• We serve low-income people who are more than beneficiaries for us. Our beneficiaries expect high-quality eye-screenings and eyeglasses.
• To efficiently scale, we must deliver each new unit with less cost.
• We run our operations on metrics and social impact measures. We leverage a range of processes and practices to get the work done.
• We believe in scaling our impact, not our organisation. We are a lean team of doers.