Planning and program development:

• Design and implement communication and engagement activities to achieve global objectives and tailored business outcomes.
• Maintain the leadership and employee engagement and annual internal communications plan.
• Contribute to the global scheduling and planning process to align activities and strategic messages across audiences.

Message and content development:

• Draft, edit and produce relevant and engaging messages, talking points, communications and content consistent with the global narrative and brand.

Channel strategy:

• Utilise NTT’s mix of channels (including digital and social, internally and externally) along with live interactions to reach and engage targeted internal audiences, identifying and implementing new approaches, technologies and innovations as required.

Measures, feedback and employee insight:

• Support global and institute appropriate local employee and communication effectiveness survey and feedback mechanisms.
• Use metrics and insights generated to drive improvement in communication and engagement.

Network representation and management:

• Coordinate in-country engagement network.
• Play an active role in the global Employee Engagement Council.
• Champion and deliver global engagement and communication initiatives within business area(s) supported.

Management of resources, agencies, creative briefs and budgets:

• Manage resources, agencies, creative briefs and budgets in support of delivery in employee engagement, internal and change communication program.
• Best practice, standards and governance:
• Embed and champion good practice and communication capability within business area and its leaders and teams.
• Adhere to global corporate standards and governance for communications.

• Excellent collaboration and interpersonal skills with the ability to interface with all levels of management
• Ability to project gravitas and confidently convey subject matter expertise to peers, teams and leadership
• Ability to identify and analyze business and audience needs to deliver messages via the most appropriate mix of channels
• Ability to manage several programs/projects simultaneously in fast-paced environment often interrupted with immediate support requirements.
• Ability to prioritize workload that may demand working extended hours on occasion as necessary
• Ability to be hands-on, as well as strategic.
• A “team player” who can lead by example, with high accountability for his/her actions
• Proven problem-solving ability that can identify source of problem, impact as it relates to other functions and stakeholders, and recommended solution
• Excellent presentation and communication skills.
• An outstanding writer with the ability to create compelling messages that provides all levels of employees with a clear line of sight to business strategy
• Outstanding judgment, with a balance of confidence, maturity, refinement, and high energy