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Retention Officer-Telefacing-World Wide Fund

  • Deadline: Aug 31, 2023

  • Qualification (Education): Postgraduate

  • Experience Required: NA Year

About Job Profile

Support and office management

Retention specialists communicate with customers, members, or employees to increase loyalty and retain businesses or services and quickly devise solutions to problems. They primarily communicate directly with employees, customers, or members who have issues with the organization or company.

Primary Responsibilities include

 

  • Develop an understanding and awareness of WWF India's work
  • Make calls to Donors and explain WWF India's work to members clearly and interestingly.
  • Responsible for working on minimum of 15 donors through retention as per monthly target.
  • Responsible for managing and developing long-term relationships with the donor and upgrading them up in the donor pyramid.
  • Responsible for generating WWF India’s Revenue through maintaining individual contacts.
  • To raise the set target given by the line manager's ability to work to tight deadlines through retention and acquisition of new donors from one-time and regular giving donors.
  • To upscale the production and turn primary data into secondary.
  • Strong communication and negotiation skills for meeting as many individual donors as possible and also upscale the production and turning primary data into secondary.

 

Knowledge, Skills and Abilities:

 

  • Excellent English communication skills with demonstrated ability to talk and listen to people and build rapport with them.
  • Highly performance-oriented and ability to work in a team.

 

Other Information:

Benefits:

 

  • A chance to be a part of an international NGO.
  • Excellent quarterly based incentives
  • Daily training's which will help you to grow

Job Functions

  • Salary Range: NA LPA

  • Employment Type: Full Time

  • Work Mode: Work from Office

How to Apply

If you are interested in taking up the role, please apply through this link.

If you qualify and are interested in taking up the role, please apply through this link.

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WWF

  • State: Delhi

  • City: New Delhi

About Organisation

The World Wide Fund for Nature is a Swiss-based international non-governmental organization founded in 1961 that works in the field of wilderness preservation and the reduction of human impact on the environment.

  • State: Delhi

  • City: New Delhi


Contact Details:

Contact Phone: +91 1141504815

Contact Email: contact@wwfindia.net

Date of Posting/Posted On: Aug 14, 2023

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