Recruiting

•  Work closely with the Talent Acquisition Team with regards to managing and overseeing recruiting activities for senior management positions, regional staff or third country nationals:
•  Job Description writing and leveling – in conjunction with Compensation Manager 
•  Salary determination for new hires – in conjunction with Compensation Manager 
•  Recruiting in assigned countries if a backup is required for the local HR Manager 
•  Act as a partner to the organization by understanding the recruiting and interviewing process; counseling managers on candidate selection. 
•  Promote and support the organization’s diversity efforts. 

General Support and Employee Relations

•  Travels internationally to conduct HR reviews across country portfolio, and monitors follow up actions for any findings. 
•  Manages internal and legal review of country employee manuals at least every two years. 
•  Develops communications plan for any benefits or policy changes, in coordination with country HR and Country Director. 
•  Manages onboarding process for expatriates and third country nationals in the region, including orientation to Jhpiego’s International Assignment Policies and benefits 
•  Manage and maintain HR compliance with regards to:
•  Personnel records – conduct audits 
•  Assist with immigration for TCN’s and Expats (very infrequent) 
•  Work eligibility visas 
•  Applications process 
•  Assist with the development and implementation of HR policies, guidelines and procedures 
•  Contributes to the overall HR organizational effort by assisting other HR Partners and HR teams as necessary to support a high performing human resource work team 
•  Understand and guide conversations surrounding country laws with guidance of legal experts when needed 
•  Ensure legal compliance by supporting the country HR representative in monitoring and implementing applicable human resource requirements; 
•  Provides guidance and recommendations to country office HR on employee issues, including those that may involve grievances or litigation. 
•  Make sure country HR representative conducts exit interviews tracks trends and makes recommendations to country management by analyzing the country exit interview data. 

Compensation & Benefits

•  Performs compensation reviews every two years in coordination with GHR Compensation Manager, country office HR and Country Director, reviewing all staff salaries for market and internal equity. 
•  Ensures benefits are compliant with local law and within Jhpiego policies 
•  Act as a partner to the country teams by assisting managers and the compensation manager in updating job requirements and job descriptions for positions in the countries they support 
•  Maintain the organization’s pay philosophy by exhibiting a working understanding of how pay is derived; explaining and training on pay basics; assist in preparing pay budgets (if necessary); review individual pay actions such as merit increases, promotions and reclasses; recommending, planning, and assisting with implementing pay structure revisions. 
•  Reviews any benefits invoices for expats and TCNs for policy compliance (housing, education, etc) 
•  Works with country finance team to review any documentation regarding tax exemptions 
•  Advises recruiters on taxation requirements for expats & TCNs before hire 
•  Keeps TCN benefits tracker updated for all TCNs in portfolio 

Performance Management

•  Ensure planning, monitoring, and appraisal of employee work results by:
•  Training managers to coach and discipline employees 
•  Conduct mini training sessions to coach and support supervisors on managing performance in the workplace. 
•  Support the Continuous Performance management initiatives 
   

• Must have demonstrated understanding of local and assigned country’s labor laws, Company Act, NGO Act and other relevant laws. 
•  Demonstrated ability to implement and manage all aspects of the HR function in line with current practices and trends. 
•  Ability to gain the trust and confidence of colleagues and to handle confidential matters discreetly and have experience in conflict resolution. 
•  Ability to competently assess priorities; manage a variety of complex activities simultaneously in a time-sensitive environment, and meet competing deadlines. 
•  Excellent interpersonal skills and demonstrated ability to interact professionally with culturally and linguistically diverse staff, clients, and consultants. 
•  Demonstrated ability to successfully coordinate activities with senior project management staff and proven ability to work successfully on a team in a fast-paced environment. 
•  Strong organizational skills and attention to detail. 
•  Excellent oral and written communication skills in English and fluency in local languages; other languages strongly preferred. 
•  Demonstrated computer proficiencies, including Microsoft Office Suite, especially Word, Excel, PowerPoint and database management. 
•  Ability to travel internationally up to 20% of the time. Strategic Partnering
•  Act as a strategic partner to the organization by understanding mission, vision, values and organizational direction, goals and objectives. Facilitate strategic meetings and provide advice to assigned country leadership. 
•  Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. 
•  Meets frequently with country HR representatives, keeping a tracker of all activities 
•  Provides orientation for new HR staff in country offices 
•  Support regional staff as an HR Partner and/or mentor/train/coach HR staff, as assigned. 
•  Communicate organizational changes and assists managers and employees, as needed. 
•  Develop monthly/quarterly metrics to strategically manage staff turnover. 
•  Approve all termination calculation sheets for staff in region, ensuring compliant end-of-service payments 
•  Works with country HR and Chief HR & Admin Officer to review any litigation documents and prepare responses. Tracks progress of all cases in legal tracker. 
•  Requests approval from Chief HR & Admin Officer for any involuntary terminations, and for staffing plans for any reductions-in-force 

COMPETENCIES
Action oriented, Dealing with ambiguity, Approachable, Compassion, Conflict Management, Customer Focus, Managing Diversity, Integrity and Trust, Hiring and Staffing, Excellent verbal and written communication; excellent interpersonal skills; Organized and Results Driven, Professional, Political Savvy, Learning Agility.
Jhpiego offers competitive salaries and a comprehensive employee benefits package.
Please apply at www.jhpiego.org/careers