About Job Profile

Communication/Information Management

•     Warmly welcome clients, guests as they arrive at the office. Maintain a friendly and professional manner at all times.
•     Answer incoming phone calls promptly and direct them to the appropriate departments or individuals. Take messages when necessary and ensure effective communication within the organization.
•     Manage the front desk area, keeping it tidy and organized. Provide general information to visitors and answer inquiries about the company.
•     Assist in scheduling appointments and meetings for employees and executives. Maintain an updated calendar to ensure efficient use of time.
•     Provide basic administrative support to various departments, such as data entry, filing, and document preparation.
•     Register and issue access passes to visitors, ensuring security protocols are followed.
•     Keep accurate records of visitors, phone calls, and other relevant information as required.
•     Monitor and replenish office supplies, ensuring that necessary items are readily available.
•     Keep track of all incoming and outgoing couriers, packages, and posts. Maintain a manual register and an organized Excel sheet to record relevant details, including sender/receiver information, tracking numbers, date & time of receipt/dispatch, and any special instructions.
•     Manage the booking schedule for meeting rooms and discussion spaces within the office. Coordinate with employees and teams to schedule appointments and ensure that meeting rooms are appropriately allocated and available as per the required time slots.