• Provide support and maintenance to existing management information systems (MIS).
• Generate and distribute management /Intervention reports in accurate and timely manner.
• Develops MIS documentation to allow for smooth operations and easy system maintenance.
• Provide recommendations to update current MIS to improve reporting efficiency and consistency.
• Perform data analysis for generating reports on periodic basis.
• Develop MIS system for customer management and internal communication.
• Provide strong reporting and analytical information support to management team.
• Generate both periodic and ad hoc reports as needed.
• Understand customer problems and provide appropriate technical solutions.
• Analyze business information to identify process improvements for increasing intervention efficiency and effectiveness.
• Participate in crossfunctional meetings to resolve recurring customer issues.
• Provide customer support and assistance in issue troubleshooting and resolution.

• Analytical experience, strong ability to analyze raw data, draw conclusion, develop actionable recommendation, multitasking
• Communication in local language, basic computer skills

ATTRIBUTES
Hardworking, relationship builder, assertive, Logical Thinking, approachable, self-motivated, problem solving