The Manager – Financial Sector Policy shall work in the Digital Inclusive Development domain and will have the following responsibilities that will include:

Business Execution

• Lead the planning and implementation of assignments involving project teams within one PG or Domain,
• Lead assignment set-up and de-briefing meetings for allocated assignments,
• Lead assignments as allocated,
• Quality control training courses delivered, research papers prepared, the curriculum developed, and technical assistance provided to clients,
• Conduct final quality control reviews of and sign off on reports/documents for delivery to clients,
• Conduct “Client Feedback” calls after the completion of assignments,
• Contribute to the development of MSC’s toolkits and other publications.

Human Capital Development

• Conduct ‘Quality of Delivery’/ Feedback assessments with team members after assignment execution in line with the quality control guidelines,
• Assist and support the development of other staff by providing guidance and advice where appropriate,
• Share knowledge with staff and create opportunities for mentoring.

Business Development

• Assist in the identification, communication, and negotiation of business opportunities,
• Build relationships with existing and potential clients,
• Take initiatives to develop and enhance communication with clients to strengthen client relationships,
• Develop and submit proposals to generate business – particularly for the Domain/ Practice Group s/he leads or is part of,
• Represent MSC at conferences, workshops, etc.,
• Author/ co-author of thematic publications capturing innovative ideas/ new trends, future of the sector, etc.,
• Actively engage in Marketing Activities and participate in Digital Media dialogues linking MSC work and Publications.

• Prior work experience in digital financial services, Fintech, agent network, financial services policy, regulation, or research is desirable,
• Ability to lead assignments and teams and work with minimal supervision,
• Ability to develop client relationships and win business,
• A strong field orientation and proven interpersonal skills,
• Leadership skills, decision-making skills, problem-solving skills, and people-management skills,
• Excellent spoken and written English,
• Proficient in Microsoft Word, Excel, and PowerPoint.

• Experience in research, women’s economic empowerment, business development, consulting, and project management is preferred
• Experience in working with financial service providers and/or in the delivery of financial services to the excluded segments, especially women
• An added plus will be the experience of designing, managing, monitoring, evaluating, and implementing donor programs
• Excellent problem-solving and strategic thinking skills, strong research aptitude, ability to analyze complex quantitative and qualitative data and formulate solutions
• Strong planning and organizational skills, and an ability to set priorities, plan timelines and meet deadlines
• Operating style suited to working independently and in a small-organization setting, where resourcefulness is highly valued.