Dhwani Foundation applications for Helpdesk Manager; Apply by January 30, 2023

Helpdesk Manager Dhwani Foundation 2023

Monitoring, Evaluation and Assessment

Deadline: Jan 30, 2024
Qualification (Education): Postgraduate
Experience Required: 6-10 Year

About Job Profile

Monitoring, Evaluation and Assessment

To ensure all the knowledge gained by the NGO partners in the training sessions are implemented within the agreed timelines for the successful completion of the programme through guidance, monitoring, and field support to all NGO partners enrolled in Niranthara – OD programme.

Primary Responsibilities include

To gain in depth knowledge about all subjects of Niranthara by attending trainings, workshops, studies.
Develop partners profiles with all data that are required and ensure regular updates of the same.
Support the pre-induction & pre-onboarding activities of Partner NGOs.
Be a central hub for all communications, follow ups and co-ordination among all partners in co-ordination with trainers and other DF members.
Coach, Guide and Mentor all Compliance & Finance managers, Fund raising managers and leaders through structured calls and field visits to ensure timely implementation of all tasks.
Build Question & Answer guidebook and keep updating as the quires comes from the field.
Coordinate with trainers on regular basis to ensure all technical needs of partners are addressed and key questions are escalated.
Closely work with central M&E team for all assessments and documentations as per the timetable.
Adopt tools & technology required for the implementation support function to ensure information is organized and readily available for reviews & analysis.
Keep updated with Social sector news & emerging changes.

Knowledge, Skills and Abilities:

Knowledge of the Social sector and working with NGOs or exposure to relationship management, partnership management.
Exposure to NGO Organization Development Process People management, Communication, Problem-solving.
Multi-lingual with ability to Write, read and speak in Hindi is a must. Regional languages will be an added advantage.
Ability to travel and be away from home for long term trainings and field visits.

Other Information:

Job Functions

Monitoring, Evaluation and Assessment

Salary Range: NA LPA
Employment Type: Full Time
Work Mode: Work from Office

How to Apply

To apply for this position, share your CV with a covering letter to careers@dhwanifoundation.org with “Helpdesk Manager-Jharkhand” as the subject line. Will be helpful if you share a link to your LinkedIn profile.

If you qualify and are interested in taking up the role, please apply through this link.

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