Never miss the latest ESG news, interviews & insights. Subscribe for our weekly newsletter!
Subscribe Now
Digital Classroom
Search Filter

Filters

State

Salary Range

1 LPA

Education

Company Type

Work Mode

CSR QA Trainer HyreFox Consultants 2023

  • Deadline: Dec 25, 2023

  • Qualification (Education): Graduate

  • Experience Required: 6-10 Year

About Job Profile

Training and Teaching

 Work with supervisors and management to ensure that all the associates are meeting the quality standards.

Primary Responsibilities include

  • Monitor Chats / Voice / Email as per audit forms & identify Fatal & Non-fatal errors.
  • Identifying historical trends through data analysis to identify agent training needs.
  • To conduct regular Feedback sessions for Agents.
  • Publish daily, weekly & monthly Quality Reports.
  • To conduct calibration sessions with operations and training team.
  • Conduct quality improvement sessions for agents

 

Knowledge, Skills and Abilities:

  • Define SOPs as per process updates/product developments & cascade to team.
  • Identify product changes basis transaction audits.

 

Other Information:

Job Functions

  • Salary Range: 6-10 LPA

  • Employment Type: Full Time

  • Work Mode: Work from Office

How to Apply

If you qualify and are interested intaking up the role, please apply through this link

If you qualify and are interested in taking up the role, please apply through this link.

Apply Now
img

HyreFox Consultants

  • State: Rajasthan

  • City: Jaipur

About Organisation

HyreFox is an online marketplace that connects employers with a national network of seasoned headhunters. Rather than being chained to the phone with headhunters all day, HyreFox guarantees efficient collaboration with the headhunter channel through a single Web-based application.

HyreFox provides professional recruiting firms access to a large number of top level mandates. Ultimately, recruiting firms significantly reduce acquisition costs and can increase revenues by easily finding new opportunities for their network of top-candidates.
 

  • State: Rajasthan

  • City: Jaipur

Contact Details:

Contact Phone: 1414011198

Contact Email: info@hyrefox.com

Date of Posting/Posted On: Nov 25, 2023