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Associate Faculty HFOBE-Tech Mahindra Foundation

  • Deadline: Aug 17, 2023

  • Qualification (Education): Graduate

  • Experience Required: NA Year

About Job Profile

Research and Field Work

A faculty associate contributes significant services to a college or department in the form of limited instruction, supervision, or other assistance. Faculty associates usually hold a paid appointment outside the University.

Primary Responsibilities include

 

  •     Planning of the teaching programme including an orientation programme in consultation with the HOD Academics.
  •     Planning for students’ Practical experience, ward assignments and trainings in consultation with the HOD Academics.
  •     Planning of curriculum with the cooperation and collaboration of the HOD Academics.
  •     Competent in Handling Hospital Front desk in terms of Patient Appointments and queries.
  •     Preferred Team handling exposure of patient care coordinators.
  •     Inbuilt empathy towards the patient and patient relatives.
  •     Knowledge of Hospital Billing components for IPD and OPD.
  •     Experience of handling TPA coordination and TPA queries for cashless facility.
  •     Knowledge of Hospital Billing and tax law applicable to the hospital or healthcare industry.
  •     Competent in Professional English (written and spoken) in terms of different professional - operational scenarios.
  •     Proficient in training to provide outstanding services and ensure customer satisfaction.
  •     To educate students on how to address customer concerns and complaints promptly and professionally.
  •     To respond to customer needs and requests in a timely manner.
  •     Competent in teaching telephone etiquettes and resolve queries.
  •     To train to resolve billing concerns of customers and handle card and cash transactions.
  •     Knowledge of healthcare operations and quality parameters.
  •     Excellent communication, IT Skills and people skills.

 

Knowledge, Skills and Abilities:

 

  •     Excellent facilitation and interpersonal skills
  •     Good written and spoken English knowledge.
  •     Good IT skills.
  •     Broad-minded personality, which is open and curious about new teaching methods, responsible, reliable, team-minded, and resilient.

Other Information:

Job Functions

  • Salary Range: NA LPA

  • Employment Type: Full Time

  • Work Mode: Work from Office

How to Apply

If you are intrested in taking up the roe, please apply through this link.

If you qualify and are interested in taking up the role, please apply through this link.

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Tech Mahindra Foundation

  • State: Delhi

  • City: New Delhi

About Organisation

We are the Corporate Social Responsibility (CSR) arm of Tech Mahindra Limited, established to follow our passion for empowering young India. Our purpose is to enable the young from the heart of India - children and youth from under-served communities - to shape a brighter future for all. Our compassionate and resilient interventions have been thoughtfully designed to enable our bene?ciaries to spread their wings and RISE to their full potential.

Rise is our way of life. Inspired by this spirit of Rise, our purpose is to drive positive change in the lives of our communities and take steps towards making the world a better place.

We work extensively on the vision of ‘Empowerment through Education’ with three key focus areas – Education, Employability, and Disability to empower all to Rise. We are trying to bring social change and touch lives through our 150+ projects with the help of 90+ partners in 11 locations across India.

  • State: Delhi

  • City: New Delhi


Contact Details:

Contact Phone:

Contact Email: info@techmahindrafoundation.org

Date of Posting/Posted On: Aug 02, 2023

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