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Driving Workplace Inclusivity: An insightful interview with Shruti Swaroop on LGBTQIA+ advocacy and transformative change

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In workplace environments, LGBTQ individuals often face systemic discrimination, creating barriers to professional growth and well-being. Prevalent stereotypes and misconceptions contribute to discrimination, and despite some positive shifts in societal attitudes, challenges persist. Transgender individuals, in particular, encounter obstacles related to restroom access, infrastructure, educational awareness, and resources. A McKinsey report reveals a significant income disparity between cisgender and transgender employees, emphasizing the need for comprehensive strategies to address these issues. Discrimination remains a widespread issue, with surveys showing approximately 30% of transgender individuals globally facing workplace discrimination. This discrimination leads to higher rates of unemployment within the transgender community, underscoring the urgency for comprehensive diversity, equity, and inclusion (DEI) strategies and policy reforms. The situation necessitates awareness, education, and data-driven approaches to encourage inclusive practices and policies.

The interview with Ms. Shruti Swaroop, Founder of Embrace Consultancy, provides insights into addressing these challenges, particularly through LGBTQIA+ inclusion and advocacy for diverse and inclusive workplace environments. As an Executive Coach and Diversity Consultant, her commitment aligns with fostering positive change at both organizational and societal levels, offering a solution-driven approach to empower transgender individuals and create lasting impact.

Scroll down to read the full interview:

Q. Could you share an overview of your advocacy efforts for LGBTQIA+ Inclusion in workplaces and the society at large?

A. I embarked on an accidental entrepreneurial journey in 2019, driven by a desire to strengthen inclusivity. I had over two decades of HR experience globally. I founded Embrace with the intent of enabling organisations to become more inclusive. As an Executive Coach and Diversity Consultant, my primary goal is to help organisations foster environments that celebrate diversity and ensure equity for all individuals.

Born into a defence family, I experienced first-hand how gender can be both a privilege and a handicap. This realisation ignited my passion to bring about change, not just at the corporate level but also at the grassroots. Certified by Marshall Goldsmith and ICF, I have coached over 350 individuals globally, including CEOs, accumulating over 3000 coaching hours.

I have been involved with TEDx speaking, empanelled speaking with TOSB and IWD2020-23, and contributed to HR Director magazine, UK. Our trademarked inclusion measurement tool, "Embrace," published by Springer Nature, showcases our commitment to fostering positive change.

Through Embrace, we consult organisations on diversity, inclusion interventions, HR projects, and coach individuals at multinational organisations. The journey, though accidental, has been impactful, driven by a commitment to create a lasting impact on individuals and society.

Q. Can you share insights into why you support LGBTQIA+ initiatives, shedding light on the motivations behind your commitment to fostering inclusive workplaces?

A. My dedication to LGBTQIA+ initiatives originates from my fervor for establishing inclusive workplaces, with a special emphasis on promoting gender diversity. As an Executive Coach and Diversity Consultant, my mission involves cultivating environments that not only recognize diversity as a moral imperative but also leverage it as a strategic advantage. Through my work with Embrace, I actively collaborate with organizations, educational institutions, and government authorities, offering strategic guidance to foster inclusivity and uphold respect for diverse gender identities.

My motivations are firmly grounded in the belief that everyone, irrespective of gender or background, should have an equal opportunity to thrive. The commitment to LGBTQIA+ initiatives aligns seamlessly with my vision of instigating positive change, both within organizations and in society at large.

Q. How does gender discrimination impact the mental well-being of transgender individuals in India, and what can be done to mitigate these effects, considering the crucial connection between mental health, functional capability, and livelihood opportunities?

A. Discrimination of any kind impacts the well-being of an individual. Gender discrimination especially significantly impacts the mental well-being of transgender individuals in India, creating barriers to livelihood opportunities. The crucial connection between mental health and overall well-being is often overlooked in India. This has often led to systemic challenges faced by the transgender community.

In order to address these challenges, there is a need for comprehensive measures addressing societal attitudes, educational awareness, and infrastructure support. We as a consultancy emphasize the importance of fostering inclusive environments, challenging stereotypes, and advocating for talent beyond traditional norms. By addressing these challenges, we aim to contribute to the mental well-being and overall empowerment of transgender individuals.

Q. How significant is the role of family and friends in providing support to transgender individuals, and what are the consequences when such support is lacking?

A. Family and friends for a human being are their support system and their safe space. Therefore, the role of family and friends is paramount in providing support to transgender individuals. A strong support network can positively impact the lives of transgender individuals, fostering a sense of belonging and acceptance. The absence of support can lead to adverse consequences, including mental health challenges, social isolation, and limited access to opportunities.

We recognize the significance of building supportive communities and advocates for initiatives that promote understanding and acceptance. By highlighting the experiences of transgender individuals and showcasing the positive impact of support networks, we aim to create awareness and drive positive change.

Q. What prevalent misconceptions or stereotypes about transgender individuals contribute to discrimination at work places, and have you observed any shifts in societal attitudes toward these misconceptions over the past decade, possibly due to increased media representation of transgender lives?

A. Misconceptions and stereotypes about transgender individuals contribute to discrimination in workplaces. Increased media representation and awareness campaigns can play a pivotal role in challenging stereotypes and fostering understanding.

Over the past decade, there has been a notable shift in societal attitudes, partly attributed to increased media representation. However, challenges persist, and there is a need for continuous efforts to dispel misconceptions and create a more inclusive environment for transgender individuals.

Q. What are the key obstacles that transgender individuals encounter in offices, educational institutions, including restroom access, infrastructure, educational awareness, and resources at workplaces, and how can these challenges be effectively addressed?

A. Transgender individuals encounter various obstacles in workplaces, including issues related to restroom access, infrastructure, educational awareness, and resources. We take a solution-driven approach by advocating for comprehensive strategies to address these challenges effectively. As per a report by Mckinsey, cisgender employees make 32 percent more money a year than transgender employees, even when the latter have similar or higher education levels.

By promoting awareness, educating stakeholders, and implementing inclusive policies, organizations can create environments that respect diverse gender identities. Embrace Consultancy's focus on mindset change and inclusivity extends beyond gender diversity to encompass neurodiversity, abilities, and diverse educational backgrounds.

Q. How widespread is the issue of discrimination against transgender individuals in workplaces, both in India and globally? Are there any statistics or studies that highlight the impact of discrimination in companies on transgender employee dropout rates or low performance?

A. Discrimination against transgender individuals in workplaces remains a widespread issue, both in India and globally.

Transgender individuals encounter widespread discrimination in workplaces globally. According to a survey by the International Labour Organization (ILO), approximately 30% of transgender individuals face workplace discrimination. The Transgender Equality and National LGBTQ Task Force report highlights that more than one in four transgender people have lost employment due to bias, contributing to higher rates of unemployment within this community. Such statistics underscore the urgency for comprehensive DEI strategies and policy reforms to dismantle systemic barriers and create inclusive work environments. Source: International Labour Organization (ILO), Transgender Equality and National LGBTQ Task Force report.

By raising awareness about the prevalence of discrimination, we aim to encourage organizations to prioritize inclusive practices and policies. We advocate for data-driven approaches to measure the effectiveness of diversity and inclusion initiatives and address the root causes of discrimination.

Q. Can you provide insights into both the practical implementation of the NALSA judgment and the Transgender Persons (Protection of Rights) Act, 2019, in safeguarding the rights of transgender individuals, and the existing legal frameworks or policies aimed at protecting transgender individuals? Furthermore, what are the notable shortcomings or limitations within these legal frameworks, and do you have any suggested strategies for addressing these challenges?

A. The significance of legal frameworks like the NALSA judgment and the Transgender Persons (Protection of Rights) Act, 2019, in safeguarding the rights of transgender individuals cannot be understated. However, we also acknowledge existing limitations within these frameworks which need to be addressed.

A solution-driven approach is the way forward. Continuous evaluation and improvement of legal frameworks is important to address challenges and bring about real change. Collaborative efforts between government authorities, organizations, and advocacy groups can ensure practical implementation and effectiveness in protecting transgender rights.

Q. What measures can organizations, educational institutions and government authorities take to ensure that their facilities and policies are more inclusive and respectful of diverse gender identities?

A. To ensure inclusive facilities and policies, organizations, educational institutions, and government authorities can take several measures like conducting regular audits to assess inclusivity, providing educational awareness programs, and incorporating diverse perspectives into policymaking.

By offering guidance on inclusive design, infrastructure, and policies, we aim to contribute to the creation of environments that respect and embrace diverse gender identities. We encourage a proactive and collaborative approach to fostering inclusivity.

Q. How can awareness and sensitization about gender and sexuality be incorporated into workplace spaces to create more inclusive environments for transgender individuals?

A. Awareness and sensitization about gender and sexuality can be effectively incorporated into workplace spaces through training programs, workshops, and ongoing communication. Creating a culture of continuous learning and open dialogue to challenge biases can help in promoting understanding.

By offering tailored programs that address the specific needs of transgender individuals, we aim to create more inclusive environments. We emphasize the importance of leadership commitment and organizational culture in driving awareness and sensitization initiatives.

Q. How do media portrayal, government policies, and organizational institutions influence public attitudes and perceptions towards transgender individuals? Can you elaborate on the impact of these factors on the acceptance and inclusion of trans individuals in society?

A. Media portrayal, government policies, and organizational institutions play a crucial role in shaping public attitudes towards transgender individuals. By engaging with media, advocating for inclusive policies, and fostering collaborations, we aim to contribute to a positive shift in societal attitudes. We recognize the interconnectedness of these influences and advocate for a collective effort to drive acceptance and inclusion.

Q. How do you perceive the approach of corporations in addressing issues related to transgender individuals through CSR initiatives, including the prevalent 'tick box mentality'? What strategies or actions can be taken to effectively overcome this challenge and ensure that CSR activities directed towards transgender individuals create meaningful and lasting impact in their lives?

A. Embrace Consultancy evaluates the approach of corporations in addressing issues related to transgender individuals through CSR initiatives. We acknowledge the prevalence of a 'tick box mentality' and emphasize the need for meaningful and impactful actions.

To overcome challenges in CSR activities, we advocate for strategies that go beyond tokenism. By fostering genuine engagement, partnerships, and long-term commitments, corporations can create lasting impact and contribute meaningfully to the well-being of transgender communities.

We take a solution-driven and collaborative approach to address challenges faced by transgender individuals. By advocating for inclusive environments, challenging stereotypes, and fostering awareness, we aim to contribute to positive change at both individual and societal levels.

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